Legal

Privacy Policy

Last updated: July 2025

1. Information We Collect

We collect information you provide directly: name, email, shipping address, payment information. We also collect automated data: IP address, browser type, pages visited.

2. How We Use Your Information

We use your information to process orders, communicate about your account, improve our services, and send promotional emails (with opt-out available).

3. How We Share Your Information

We share with service providers (payment processors, shipping carriers). We never sell your personal data to third parties.

4. Data Retention

We retain your information as long as your account is active or as needed to provide services. You may request deletion at any time.

5. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at support@noyawell.com.

6. Contact

Questions? Reach us at support@noyawell.com.

Terms & Conditions

Last updated: July 2025

1. Acceptance

By using Noyawell.com, you agree to these terms.

2. Products

Our products are sold for research purposes. They are not intended to diagnose, treat, cure, or prevent any disease.

3. Purchases & Payment

All prices in USD. We reserve the right to refuse or cancel any order.

4. Shipping

See our Shipping section for delivery details.

5. Returns

Unopened products may be returned within 30 days. See Returns section.

6. Limitation of Liability

Noyawell is not liable for damages arising from use of our products.

Shipping Policy

Processing

Orders processed within 1-2 business days. Confirmation email with tracking upon shipment.

Methods

Standard: 5-7 business days (FREE over $200). Express: 2-3 business days ($24.99).

International

30+ countries. 7-14 business days. Customers responsible for customs duties.

Cold Chain

Temperature-sensitive products shipped with cold chain packaging.

Lost/Damaged

Contact us within 48 hours of delivery for resolution.

Return & Refund Policy

Eligibility

Unopened products in original packaging within 30 days of purchase. Opened products cannot be returned for safety reasons.

Process

Email support@noyawell.com for RMA number. Ship unopened product back. Refund processed within 5-7 business days of receipt.

Refund Method

Original payment method. Shipping charges non-refundable unless error is ours.

Damaged Items

Contact us within 48 hours. We'll arrange replacement or full refund including shipping.

Disclaimer

FDA Disclaimer:

These statements have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure, or prevent any disease.

Research Use

Products sold for research purposes. Not intended for human consumption unless specified and compliant with local regulations.

Not Medical Advice

Information on this website is informational and does not constitute medical advice. Consult your healthcare provider.

Individual Results Vary

Results vary by individual. Factors including diet, exercise, genetics, and consistency influence outcomes.